Also sometimes price variations are updated hours after the request. z o. Nope, the seller didnt say anything at all during the ticket and yet they closed the ticket in favor of the seller when i have provided more then enough proof that the key was faulty. We would like to show you a description here but the site won’t allow us. They replied me with a copypaste message, telling me to open a ticket on the G2A Support Hub platform. ago. COM Marketplace Head Office Hong Kong. com. Support Hub - G2A. I'd open a case right now, don't wait for G2A support, the whole company. Address: G2A PL Sp. they told me to make a money back claim and I did that whilst waiting I did some research on the seller and the DUDE LIVES IN FRANCE, so g2a take 2 WEEKS to respond. I am trying to buy stream gift card but it keeps telling me "There is a problem with the email you've used to create an order. Hi yes I contacted G2A support and they were no help what so ever. o. Tickets are seldom replied promptly. G2A. Want to activate a product? No results. Ticket support – Option to contact marketplace support via support messages (email). Make sure you are the owner of the card or account used to make the payment. Go get your refund. I have created a subsequent reply to their initial message to me three days after ticket creation. z o. Absolutely disgusting how there is literally no customer support. Get great deals on games. PURCHASED A GIFT I CANT ACCEPT, NEED HELP G2A. codes are coming now for old logins still not able to open due to old verification codes. Ticket: #KUF-38714 On nov 30 my account was banned with more than 8k eurs. In the case that theres G2A support on this sub the order number is 92000043760906. I…If you need any additional help in that matter please contact with our Support Department via live chat or by ticket, we will be happy to assist you in that matter. I requested that keywords be included so that my product would be searchable (it's a bundle of multiple games redeemed via a single steam key) and the process went ahead, albeit. After 7 days of seller not responding to me, I file a claim with G2A and got this instead. Your experience matters. Try using a different device - mobile phone, tablet etc. com and put them on this page. Here is some background. I sent screenshots of the conversation with xbox support and all the details to G2A support . User account menu. o. Free item every month. Go to their live support wait 20mins to get to first in quene and then bumped back to 15 now it's been 1 hour and a half. Customer (support) services are granted by G2A PL sp. Your experience matters. Is there a way to see the most bought games and items on g2a in the past week or something like that?Go to G2A_Help r/G2A_Help • Posted. In this conversation. G2G Support Center; Solution home; Account. z o. I've asked G2A Support to allocate it to my account, or help activating the "invalid account" that I mistakenly checked out with, so I'm able to communicate with the seller properly. COM opens the gate to Web3: introducing G2A Geekverse, a cutting edge Web3 gaming marketplace NFT and Web3-based gaming is a fascinating phenomenon with bright prospects and amazing potential, exhibited by the success of titles such as Axie Infinity, The Sandbox, and Gods Unchained. Get games 37% cheaper on average. About preorders usually its delivered on release day morning. Memory. Chargeback seems to be the only way to resolve the issues. If you have any further questions or doubts, keep in mind that you can always find additional information on G2A's FAQ or by contacting us on live chat or ticket. 01:21 min. COM? Join the 280,549 people who've already contributed. Address: G2A PL Sp. z o. I wrote a ticket for the same and g2a replied with preorder orders are delivered after the game is released, while I didn't pre order it , I bought it when it was available. I've been wanting the new Resident evil for a couple weeks now and saw on g2a that there was a key for $35 which was pretty low for the time of the average price of $42. Address: G2A PL sp. Enjoy the vast offer of Steam, Origin, Uplay, Battle. If you have a G2A Account, login and create your ticket. edu to log a ticket for any technology need or question. Bulk upload for Gift Cards, Items, Accounts and Game Top Up. If seller B provided their keys to G2A before seller A provided theirs, the people who bought after you would receive the keys first. Then G2A would not process my ticket unless I made a police report or it would be rejected. Customer (support) services are granted by G2A PL sp. net, GOG, PSN and XBOX CD-Keys at the most attractive prices on the market. Warning - Wall of text inbound. o. But when i contacted the G2A support they just told me. z o. After going back-and-forth for weeks with the support team they finally told me that I needed to file a police report. 53 Emilii Plater Street 00-113 Warsaw. The story. I asked other guys who got used/already redeemed Steam Gift Card keys from them in the last 2-3 days and Steam Support replied them in the same way. z o. Although G2A support replied almost immediately for some additional info they haven't been able to resolve my issue. 53 Emilii Plater Street 00-113 Warsaw. 280,978 people have already reviewed G2A. We would like to show you a description here but the site won’t allow us. com. 2088957 Business registration number: 63264201. is there a way? Community Help. Customer (support) services are granted by G2A PL Sp. After that, we decided to stick with our ticket system as based on the analysis, we're going to solve our users’ problems much faster using tickets only. Paperwork from the police (or other appropriate authority) that proves you officially reported the case is to ensure that neither buyers nor sellers are scamming each other. This product is DLC and requires the base game Ticket to Ride on your Steam account in order to play. Welcome to the official subreddit of G2A. The company offers very limited customer protection and hides behind a number of anti-consumer policies, so if you’re buying games through the G2A Marketplace, you’re always running the risk of being scammed. It's been nearly 4 weeks now since they've said my "ticket is being processed" in which I have replied asking for updates and they give me the same automated response of "Your ticket is being processed! We appreciate the pateince" Posted by Eriff17. Adding a Phone Number to your G2A Account. It took money from my bank account but at order status it still shows waiting for payment. Nope, the seller didnt say anything at all during the ticket and yet they closed the ticket in favor of the seller when i have provided more then enough proof that the key was faulty. COM Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201 Customer (support) services are granted by G2A PL Sp. G2A support also takes longer to answer but not as long as Kinguin. If I were you I'd open a steam support ticket immediately warning the support of potential account theft attempt. The youngest players can now challenge the most experienced in Ticket to Ride First Journey. If I don't see a resolution I will just dispute the transaction with my bank, but hopefully that doesn't have to happen. 00:43 min. com! We'll be able to refund it. There's two types of processing if a seller has instant delivery disabled; or payment verification. One good thing is that Gog's support is really fast to reply :. Your experience matters. 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. Don’t overpay – buy cheap on G2A. o. Please help Updates : i also try to creat a ticket with the 2 Salles , but they Said i should tolk to G2A , So i did an others 2 tickets to Support And they said that the money Was not reach to them and i am sure that the money Was Taken from my credit card 10000% i am sure of it. Customer (support) services are granted by G2A PL sp. z o. Hello reddit guys, I want to share my very negative experience with G2A as a Seller. o. G2A told me to file a police report, and I did, but the police said they couldn't help and didn't approve it. By "22. Eriff17. Want to activate a product? No results. z o. Also opened a ticket with G2A support directly, we will see what they say in 3 days. 92200037504091. Reviewers complaining about G2A most frequently mention customer service, credit card, and steam account problems. The seller didn't show any interest in trying to solve the problem and told me they checked and that the key was right, I proceeded to contact steam support which. Bu whatever, since I got refunded with Paypal. com hasn't responded & it's been 2 weeks now. Get the guide. In case of any other questions, please contact us at helpdesk@g2a. EN USD. yes its resolved yesterday, thanks. z o. Earn with every shared purchase. If I don't see a resolution I will just dispute the transaction with my bank, but hopefully that doesn't have to happen. z o. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Why does G2A support take up to 72H to reply to tickets? So, I had filed a ticket (context unimportant) it was created on 09. Please enter the details of your request. I contacted EA support 3 times, and each time they stated. COM Limited 31/F, Tower Two, Times Square, 1 Matheson Street Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201 Customer (support) services are granted by G2A PL Sp. Address: G2A PL sp. z o. The problem has been resolved. Use of this Web site. z o. Productreview 112. Attachments. Get app Get the Reddit app Log In Log in to Reddit. 08. 12. People sell accounts on their sight which is different then a. share. I submitted a support ticket which seemed to receive an automated response after ~20 mins but I was otherwise ignored. glassdoor 55. Customer (support) services are granted by G2A PL sp. o. In TICKET, every one is a millionaire. Can you guys check what happened?My order number is . A subreddit for members of the Steam Community and fans of steam. 1. z o. o. Login. TimonX_ • 4 yr. o. Therefore both seller have problem using the service and buyer buying key that have problem. User – any person using any of the Site’s functionalities and/or who has registered on the. 1. Please contact our support team at helpdesk (at)g2a (dot)com where our specialists could check the problem and if necessary provide a solution. G2A Group Head Office Amsterdam, Netherlands. Address: G2A PL sp. z o. then chose to pay with Paypal but it told me transaction decline. Gamivo support is slow and not very helpful in some cases. TrustPilot 282203. o. The company offers a digital ecosystem for online payment and. It is because our support responds chronologically from the oldest to the newest ticket. This game features astonishingly realisting high definition real-world 4D engines, bringing what you see around you every day, into a hyper realistic cyber-universe, with graphics so real, your. . When viewing an offer on G2A. Business, Economics, and Finance. G2A ranks 358th among Video Games Other sites. com. Address: G2A PL sp. com This community allows you to exchange your knowledge, ideas and experience related to the G2A marketplace. They sent a replacement that did not work either and have not responded in over 5 hours to my support ticket. I've used them approximately 10-15 times and this was the only time something out of the ordinary happened. 2. , 53 Emilii Plater Street, 00-113 Warsaw. Customer (support) services are granted by G2A PL sp. I can't access any of the keys. File a complaint with the information above in the edit and 100% let everyone you know that they are better off paying full. u/g2a_help has been 0 help in offering any assistance in getting the seller removed from G2A, and the sellers own support is a literal joke. I've always purchased the shield. 10,i contactet them next day,respons after 2 days. Timeline matters. z o. <iframe src="height="0" width="0" style="display:none;visibility:hidden"></iframe>So in the mean time I tried to seek help from G2A ticket systems which were not familiar with those small details and errors meanings - so it took a while to make them understand. Warning - Wall of text inbound. 24 hours have passed since i opened a ticket, only response is i'll have to wait up to 9 days for the seller to respond. The Service – a service described below in point 1. COM. I create a ticket: ME: I opened a conversation and the seller just closed, i want my money back! G2A SUPPORT: Hello! Thanks for contacting G2A. But G2A charges various fees on sold products. Once the unlock request is accepted, your offer will be unlocked and available again on G2A Marketplace. WHAT SORCERY IS THIS. Then it started the nightmare. COM is the world’s largest digital marketplace for gamers and geeks. Fine, I waited 3 days and then when I checked on my ticket status it said “standby for reply”. I had to go to site like G2A and the code I bought from was used/fake. Hi yes I contacted G2A support and they were no help what so ever. After 7 days of seller not responding to me, I file a claim with G2A and got this instead. Customer (support) services are granted by G2A PL sp. Use our Support Center to create a ticket. They're threatening to close my ticket if I don't send them this "evidence", which is just bullshit, as the seller originally. We couldn't find your ticket in our ticket system, if you use a different email address please send us the ticket ID from the last message. Tells me to contact support, then support tells me to email [email protected] Support Help . A customer asked a refund on a totally legit product i sold (a knife skin), im okay with this but im still waiting for g2a to give me back the product. I contacted the seller before I had even contacted support, still haven't heard back from the seller, and somehow G2A marked my ticket as complete. i'm waiting for answer from Money Back Guarantee i send steam messages 3 days ago and…Received Invalid Key - Seller Ignored me for 7 days, now G2A support is Ignoring me. Order No. 2016-06-20 14:38. o. Don’t overpay – buy cheap on G2A. They said "Hello! Apologies for the long wait. com, i got 3 cases in tickets: ZNDE-565131, NRPY-826029, and…g2a_com • Additional comment actions If the issue still exists, please DM us or drop us a ticket via the ticket system on the support hum page or on our social media accounts with the email address and transaction id so one of our. 53 Emilii Plater Street 00-113 Warsaw Alternatively, you can create a regular ticket to Business Support and ask for more details. z o. G2A Community Support Thread. Instant_delivery_global is a scammer. Expand user menu Open settings menu. COM. Account and IP banned and G2A support refuses to tell me the reason : r/G2A_Help. Thank you very much for your reply. I bought it as a guest, no with an account so I couldn't contact the seller individually so I made a ticket to G2A support. The seller then requested proof from EA support that the key had been previously activated. The best Online adaptation yet of Days of Wonder's best-selling train game, Ticket to Ride takes less than one minute to learn but a lifetime to master. com issues so please contact G2A Pay support via this email address so they can assist you farther. Don’t overpay – buy cheap on G2A. I can't access any of the keys. They can still resell them. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Not acceptable to wait up to 9 days for a game you've already paid for. Eventually sunday afternoon I got an message from G2A support "The refund for your order has already been initiated. G2A Promo Code: 10% off Sitewide. The primary goal of G2A_Help community is to provide answers, solutions, and explanations to all the issues connected with G2A. Sadly, after I contacted G2A Support, all I got was silence, and they also proceeded to ban the accounts of my two brothers (presumably since we all share the same Internet connection and physical address). G2A is a legal business, but not all transactions conducted there are legal. ago. Chargeback seems to be the only way to resolve the issues. Address: G2A PL Sp. A member of our support staff will respond as soon as possible. <iframe src="height="0" width="0" style="display:none;visibility:hidden"></iframe>G2A reviews from people who used them can also be found on Trustpilot. Indeed, it is worth contacting us via Facebook, Instagram direct or Twitter, because we reply there 8h / day 7 day / week. Today only: 10% off Sitewide. They can do it without problem. COM! Let’s say you buy Steam game key on G2A, but when you try to activate on Steam you get message which says that key is already in use on another Steam account. Submit a ticket to G2A themselves and to the seller. If you have a G2A Account, login and create your ticket. Ever. I notified the seller who requested multiple screenshots of the code not working, account screen etc. Keep away from G2A. I was told to wait up to 72 hours, I purchased with "G2A shield" and have had no luck with customer service. Dear G2A Support . Potential Problems With G2A Refunds. 30$ for Evolve a week after launch sounded awesome. G2A Support at its finest So I bought two games 5 days ago but I never recieved the games but it did in fact charge me money for them. z o. #G2A #Marketplace is easy to use, but we're here to help, just in case! G2A Support Hub is a series of detailed video guides that'll make your G2A experience. I checked on isthereanydeal. All sellers are required to keep a video recording for all trade conducted i. 19), we launched a new Money Back Guarantee program that will make it easy for you to get your money back if the product doesn’t work as described. If you would like to receive proper assistance, please go to r/G2A_Help subreddit, and from there, our team will be able to properly help you. Is there much else I can do? Thanks in advance Sincerely a guy who just wants to assassinate his gf in game. they told me I must try what the seller ask or it will not be possible to refund me - so as i said I asked Steam Support for the use date and time on that key and. Payment. I sent a ticket to steam and g2a support. 1. mywot. "Hi all, Though I would ask this quick question here rather than open a ticket and have to wait a week. #21 malpascp. If this is about a review, include the name of the product or service. z o. First, you need to report the fraud committed by the seller to the local police or other appropriate authority in your area. After 2 days they replied : the issue is solved to the favor of the. In both cases, the amount doesn't come to us". G2A reddit doesn't reply to the post. Customer (support) services are granted by G2A PL sp. Open a ticket. Our specialists have been notified and you should recieve your refund shortly". Get the best deals on Ticket to Ride - Complete Bundle Steam Key GLOBAL at the most attractive prices on the market. Customer (support) services are granted by G2A PL sp. Seller who wish to create offers in large. Click here if you need help with your marketplace purchase, auction or just about anything else! Business Inquiry. You can now try logging into your G2A account. Reviewers complaining about G2A most frequently mention customer service, credit card, and steam account problems. When I made the purchase everything was going smoothly until I received a gift from a bot account that I couldn't accept. 1. they told me I must try what the seller ask or it will not be possible to refund me - so as i said I asked Steam Support for the use date and time on that key and. Your experience matters. z o. o. Research & Development Warsaw, Poland Cracow, Poland Rzeszow, Poland. Customers have access to helpful guides and tutorials as well as get answers to commonly asked questions (FAQ). 1) The basic way of contacting the Seller Support team is by opening the Support tab on your G2A ID dashboard and clicking on the "Create new ticket" button in the "Tickets" tab. I contacted EA support 3 times, and each time they stated. Customer (support) services are granted by G2A PL sp. It only took 3 days for me to get my refund. Invalid Product Code. Search within r/G2A_Help. Can I decide what notifications I get and when? To do so, click the Settings button in the Notifications tab. If you don't, you can still do so anyway. To receive assistance, kindly generate a helpdesk ticket through the link provided, and one of our support staff members will respond to your inquiry. 4% + €0. Hello guys. Disk space. The Key was invalid or already used. Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Get the Reddit app Scan this QR code to download the. Replied to 99% of negative reviews. Conversation id (w seller) M-WXOU-659601. I tried to buy some games and long story short, discovered i had been IP and account banned. Reply reply. the problem is not resolved today : (. You can later withdraw your funds choosing one the possible options of payout. +1 Worst support ever! Yesterday i asked how to deactivate the fucking shield thing, and the only thing that they told me was: "Greetings, Thank you for contacting G2A Digital Marketplace Customer Support. Here you can disable particular types of. ago. o. Your experience matters. I got shocked because at this moment I didnt have a G2A Account. Have you paid with PayPal? I opened a dispute with them, G2A has ten days to respond and the case will most likely be decided in the buyer's favor. " at first, I was ok. 53 Emilii Plater Street 00-113. Don’t overpay – buy cheap on G2A. ORDER NO. Conversation with seller. com. 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong Incorporation number: 2088957 Business registration number: 63264201. 1 or Windows 10. o. r/G2A_Help. U should make a support ticket. The item was a $50 steam card which did not work. Enjoy the vast offer of Steam, Origin, Uplay, Battle. To contact our eBay team, please access your eBay account and use the option “Contact seller” to report your case as seen on the following screenshot:. z o. Address: G2A PL sp. Timeline matters. 2) Next, choose an option from the 5 categories: Order Status – for any questions regarding the status of your order. Check the login link. com. z o. 01:21 min. The seller didn't show any interest in trying to solve the problem and told me they checked and that the key was right, I proceeded to contact steam support which. All G2A reviews on one page! Allkeyshop has compiled all the reviews and ratings for G2A from specialized websites like Trustpilot, reviews. com. | Read 15,881-15,900 Reviews out of 233,931How many stars would you give G2A. I also changed my password and enabled the 2-steps login on G2A website. He said that if that card was somehow obtained illegally I could have all the balance redacted, my account locked and simillar things. , 53 Emilii Plater Street, 00-113 Warsaw, Poland. Also opened a ticket with G2A support directly, we will see what they say in 3 days. COM • 6. COM? Join the 281,336 people who've already contributed. Ever. Log In / Sign Up; Advertise on Reddit; Shop Collectible Avatars; Get the Reddit app Scan this QR code to download the app now. They're threatening to close my ticket if I don't send them this "evidence", which is just bullshit, as the seller originally. It's been nearly 4 weeks now since they've said my "ticket is being processed" in which I have replied asking for updates and they give me the same automated response of "Your ticket is being processed! We appreciate the pateince"Deals up to 10% off. Rejected@g2a. 1. G2A is a scam company and they allow scam sellers to do business on their site. Your experience matters. After contacting support, they told me to file a police charge in my country, which I've done. z o. the ticket is EZIG-129697. | Read 101-120 Reviews out of 234,922How many stars would you give G2A. I am finishing here, i will post this reviee everwhere, becauss this is a fraud, and you dont wanna give me money. COM? Join the 280,555 people who've already contributed. They said its just a pending transaction and when an order is declined a refund request is automatically sent to the bank so it will take some time for the money to go out of pending and for the charge to fall. Ticket to Ride: First Journey is part of the famous Ticket to Ride board game series. In case any mod/support staff reads this, ticket ID is AFMD-960386. Its not hard to get preorder cancel.